Terms of Service

Last updated: 05.07.23

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the Mobile Vet Service website (the “Service”) operated by Mobile Vet Service (“us”, “we”, or “our”).

By using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.

1. Description of Service

Mobile Vet Service provides high-quality veterinary care services in San Diego through our mobile unit. Our experienced veterinarians and vet technicians offer a range of services including but not limited to routine check-ups, vaccinations, diagnostics, treatment, and non-emergency procedures for small animals. Our goal is to provide convenient, stress-free, and personalized care for your pets in the comfort of your own home.

2. Appointments and Payment

2.1 Scheduling Appointments

To schedule an appointment with Mobile Vet Service, you can either call us on [Phone Number] or submit an appointment request through our website. We will do our best to accommodate your preferred date and time, but availability may vary based on demand.

2.2 Cancellation and Rescheduling

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee. We understand that unforeseen circumstances may arise, and we will do our best to accommodate any changes to your appointment whenever possible.

2.3 Payment

Payment for services rendered is due at the time of the appointment. We accept cash, credit cards, and debit cards. If you have pet insurance, we can provide you with the necessary documentation to submit a claim to your insurance provider.

3. Veterinary Care

3.1 Veterinarian-Patient Relationship

By using our Service, you acknowledge that a veterinarian-patient relationship is established between Mobile Vet Service and you and your pet(s). Our veterinarians are licensed professionals who will provide veterinary care based on their professional judgment and the information provided by you.

3.2 Limitations of Service

Please note that our mobile vet service is not equipped to handle emergency situations. If you have a medical emergency involving your pet, please contact a 24-hour emergency veterinary hospital immediately. We provide non-emergency veterinary services only.

4. Liability and Indemnification

4.1 Limitation of Liability

Mobile Vet Service and its staff will strive to provide the highest standard of care for your pets. However, we cannot guarantee the outcome of any treatment or procedure. We assume no liability for any injuries, damages, or losses resulting from the use of our Service.

4.2 Indemnification

You agree to indemnify and hold Mobile Vet Service and its staff harmless from any claims, damages, costs, or liabilities arising out of your use of the Service or any breach of these Terms.

5. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and disclose your personal information.

6. Changes to Terms of Service

Mobile Vet Service reserves the right to modify or replace these Terms of Service at any time. The changes become effective immediately upon posting on our website. It is your responsibility to regularly review the Terms of Service for any updates.

7. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

By using the Mobile Vet Service website or scheduling an appointment, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.